Planning a trip to New Orleans and need a hotel near the airport? The Wyndham Garden New Orleans Airport Metairie is a popular choice for travelers who want convenience without the downtown price tag. But is it the right fit for you? In this article, we break down everything you need to know—from amenities and room quality to location and common pitfalls. Whether you’re on a layover or exploring the Big Easy, these insights will help you decide.
Location and Accessibility
The hotel sits right off I-10 in Metairie, about 5 minutes from Louis Armstrong New Orleans International Airport. A free 24-hour shuttle runs every 30 minutes, which is a huge plus for early or late flights. However, note that the shuttle is shared and can fill up during peak times. If you’re driving, there’s ample parking (no fee). The hotel is also close to the Esplanade Mall and several restaurants within walking distance, though you’ll need a car or rideshare to reach downtown New Orleans (about 15 minutes without traffic).
Rooms and Amenities
Rooms are clean and modern, with comfortable beds, a flat-screen TV, mini-fridge, and microwave. The air conditioning works well—important for New Orleans heat. Some rooms have a small balcony overlooking the pool. The bathroom is basic but functional, with decent water pressure. A few guests have reported noise from the airport or hallway, so request a room away from the elevator if you’re a light sleeper. The hotel also features a fitness center, outdoor pool (seasonal), and a business center. Free Wi-Fi is included but can be slow during peak hours; consider using your phone hotspot for streaming.
Dining and Nearby Food Options
The on-site restaurant, The Garden Grille, serves breakfast and dinner. The breakfast buffet ($12-15) includes eggs, bacon, waffles, and fruit—decent but not exceptional. For dinner, the menu offers American classics like burgers and pasta. Many guests prefer walking to nearby restaurants: Acme Oyster House (a local chain) is a 5-minute drive for po’boys and gumbo, and Zea Rotisserie & Bar offers good Louisiana-style dishes. If you want authentic Creole, you’ll need to head into the French Quarter, but for a quick meal, options are solid.
Common Guest Complaints and How to Avoid Them
While the hotel generally has positive reviews, a few issues pop up frequently:
- Shuttle delays: The airport shuttle can be late during busy times. Always call ahead to confirm pickup and allow extra time.
- Housekeeping inconsistency: Some rooms may not be thoroughly cleaned. Inspect your room upon check-in and request a change if needed.
- Noise: If you’re on the first floor near the lobby or pool, expect some noise. Ask for a high floor or end of the hall.
- Hidden fees: The resort fee (around $15/night) is mandatory and covers Wi-Fi, parking, and fitness center use. Confirm the total price when booking.
Booking Tips and Best Practices
To get the best rate, book directly on the Wyndham website or call the hotel. Third-party sites sometimes show lower prices but may not include the resort fee. Also check for AAA, AARP, or military discounts. If you’re staying longer than a night, consider a suite with a separate living area—worth the extra $20-30. For a quiet stay, avoid booking during Mardi Gras or major events when the hotel fills up with loud groups. Finally, sign up for Wyndham Rewards: you can earn points toward free nights, and members sometimes get early check-in or late checkout.
Frequently Asked Questions
Q: Is the hotel shuttle free?
A: Yes, it’s free and runs 24/7. Call the front desk upon arrival for pickup.
Q: How far is it from the French Quarter?
A: About 10 miles—a 15-20 minute drive without traffic. Uber costs $25-35.
Q: Does the hotel have a pool?
A: Yes, an outdoor seasonal pool (open April-October). It’s not heated.
Q: Can I check in early?
A: Check-in is at 3 PM. Early check-in is based on availability; call ahead to request it.
Q: Is breakfast included?
A: No, but you can add it for a fee or choose a rate that includes breakfast.
Overall, the Wyndham Garden New Orleans Airport Metairie offers good value for travelers who prioritize airport access and basic comfort. While it’s not a luxury property, it delivers on cleanliness, convenience, and friendly service. By following the tips above—especially regarding shuttle timing and room selection—you can avoid common frustrations and enjoy a smooth stay. If you’re planning to spend most of your time in the city, the savings over downtown hotels might be worth the short commute.